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Frequently Asked Questions

Trend Micro Anti-Virus Gives False Alarm

If you own Trend Micro Anti-Virus, you will get a false warning that our setup program contains a “possible moly-1 threat.”  This is completely false, there is no virus in our software, and we do protect our software with code-signing certificate.
This false alarm is triggered on all our setup programs including:

Spell Check Anywhere
Grammar Check Anywhere
Food [...]

Do I Need To Be Online To Use The FEDiary?

No.  Once you download and install the software, the FEDiary will run on your local computer.  You will not need to be connected to the internet to use the software.   The software will run very fast, not slow and annoying like an online website food diary.

Do You Provide Free Upgrades?

Yes, you receive free upgrades for 1 year.  After that you have the option to purchase an upgrade at 50% off, and get another 1 year of free upgrades.  See pricing.

How Long Have You Been In Business?

For 15 years. We have programmed extensively for other companies, for individuals, developed and published a number of programs for the general audience. For more information see About The Author.

Can I Share With My Dietitian, Doctor Or Trainer?

Yes. You can email them data reports, provide it to them on a file, on a USB Key or CD, or in print.

Can I Share My Data Among Several Computers?

Yes. You can transfer the entire FEDiary database to a USB Key, or shared drive, and restore that data into the other computer.  This can be done easily with the included FEDiary Backup & Restore Utility.
If your computers are on a network, you can have the software use a shared location for the database and [...]

Do You Offer To Ship The FEDiary On A CD?

Yes.  You can download the FEDiary, and you can have it be shipped to you on a CD.  See CD-Shipment.

What Is Your Technical Support Policy?

Our technical support policy is unlimited. You will receive all the technical support you will ever need for free, for a lifetime. We answer technical support e-mails very quickly.
Most of the time, e-mail support is the quickest form. However, if there is a unique problem that requires a phone call, leave us your phone number, [...]

Is Any Information Sent Over The Internet?

No.  The software does not send any info.  You can use the software without any internet connection too.

Is My Data Protected By A Password?

Yes.  You can set an optional password to your user account with the Food And Exercise Diary.  When you create your account by clicking Add User on the login screen, specify a password.
If you do not want to use a password, leave the password field blank.